IIID conversation: The Future of Care by Wolfe Erikson

The series of IIID Conversations is an online forum for (information) designers to meet and exchange experiences. This time Wolfe Erikson will talk about information design in the health sector.

During our time we will frame the complexities of what it means to navigate the US medical system as a person with chronic and / or disabling health concerns. This will include a primer into what trauma is and how it impacts the nervous system – and will underscore the core principles of trauma-informed design. We’ll also discuss case studies of information design as it is being used within healthcare services and how these interventions can positively or negatively impact patients.

Wolfe Erikson (they/them) is a Designer & Researcher with Nava PBC. They are currently working with the Centers for Medicare & Medicaid Services (CMS) to improve the digital service offering for beneficiaries enrolling in and managing their health through Medicare coverage.

Wolfe has 10 years of experience across design disciplines integrating visual, service, information, and interaction design methodologies into their practice. After returning to school to study Human Computer Interaction at the Copenhagen Institute of Interaction Design, they’ve used a trauma-informed and participatory process to address complex problems in the world of healthcare for patients experiencing chronic and difficult to treat health issues.