About this Training
Discover advanced Kanban practices! Our workshop delves into sustaining evolutionary improvements, managing demands from multiple teams, and effective change management. Tackle bottlenecks and scale work with proven tools and methods.
1. Master the basics of Kanban
Gain a deep understanding of the principles, motivation and benefits of the Kanban methodology. This includes understanding the fundamental principles of change management and service delivery that underpin Kanban. By mastering these fundamentals, you will be able to explain why Kanban is an effective method for work management and process improvement.
2. Service-oriented approach
Learn to define and explain what a "service" is in the context of Kanban. Understand Kanban's service-oriented approach, which emphasizes managing work as a service to internal or external customers. This perspective helps align Kanban practices with the organization's overall service goals and ensure that the work performed is valuable and meets customer expectations.
3. Implement pull systems
Understand and describe the core concept of "pull" in Kanban. Learn how to model and manage pull systems that control the flow of work by limiting the amount of work in progress and ensuring that new work is only started when there is capacity for it. This approach improves workflow efficiency and prevents team overload.
4. Analyze Kanban metrics
Develop the ability to collect raw data and calculate key Kanban metrics such as throughput, lead times, and WIP (work in progress). Apply Little's Law to these metrics to optimize workflow performance and ensure your system delivers value efficiently and effectively. Understanding these metrics enables better decisions and continuous improvement of the Kanban system.
5. Visualize work and limit WIP
Create effective visual representations of workflows that make the progress of work items visible to everyone. Set WIP limits to manage flow and increase productivity by preventing the team from taking on too much work at once. Visualizing workflows and limiting WIP are essential practices to maintain focus and ensure steady progress toward goals.
6. Designing customized Kanban systems
Learn to design and implement Kanban systems using the STATIK (Systems Thinking Approach to Introducing Kanban) methodology. This approach helps you tailor the Kanban system to the specific needs of your organization by considering the unique context and challenges. Designing customized systems ensures that the Kanban implementation is relevant and effective.'
7. Create effective Kanban boards and tickets
Design Kanban boards and tickets that accurately reflect workflow processes and ensure relevant information is included for optimal pull decisions. Effective boards and tickets are critical for visual management and help teams understand the status of work and identify areas for improvement.
8. Use feedback loops for continuous improvement
Establish and adapt feedback loops within your organization to continuously improve and evolve your Kanban system. Feedback loops such as daily stand-ups and review meetings provide opportunities for reflection and learning so the team can make data-driven adjustments and improvements to the workflow.
9. Insights into real case studies
Analyze and learn from real-world case studies such as Microsoft XIT. These case studies provide valuable insights into successful Kanban implementations and results and help you understand how Kanban principles and practices can be applied in different contexts.
10. Identify and categorize classes of services
Discover and define different classes of services within your processes. Implement appropriate policies to improve the effectiveness of your Kanban system. By categorizing work into different classes of services, you can prioritize and manage work more effectively and ensure that urgent and high-value tasks receive appropriate attention and resources.
These learning outcomes will enable you to effectively implement and manage Kanban systems, increase efficiency, and drive continuous improvement in your organization. By mastering these skills, you will be able to create a more responsive, adaptable, and productive work environment.
