Question 1

Can I get a refund?

Accepted Answer

While we are unable to offer refunds, you can easily resell your tickets through Ticketswap, a secure and convenient platform, allowing others to join in the fun. This way, your plans can still change without missing a beat!

Question 2

I'm staying at Zoku on New Year's Eve. Do I get a discount on the party ticket?

Accepted Answer

Yes! As a resident staying with us on New Year's Eve, you're eligible for a special discount on the party ticket. Just email us at dutyvienna@livezoku.com, and we'll provide you with all the details and your discounted rate. We love treating our residents to a little something extra!

Question 3

Can I bring along my children or my pets?

Accepted Answer

With lively music and fireworks planned, we kindly ask that you leave the little ones and pets at home for their comfort. This special night is all about adults coming together to celebrate, so get ready for an unforgettable evening!

Question 4

Do you have a zero-tolerance policy for inappropriate behavior?

Accepted Answer

Yes, we have a zero-tolerance policy for harassment, violence, discrimination, and illegal activity to ensure a safe, fun environment for all. If you witness or experience inappropriate behavior, please inform our team right away. Let’s all be respectful and make it a great night for everyone!

Rooftop New Year's Eve Party